Shipping policy

SHIPPING POLICY

Last Updated: August 24, 2026

Thank you for shopping with Britt Collective! We want your order to get to you safely and as quickly as possible. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed and prepared for shipment within 2–4 business days after your order is placed.

Orders are not processed or shipped on weekends or holidays.

During launches, sales, holidays, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay with your order, we will do our best to keep you informed.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

2. Shipping Methods

Britt Collective currently ships orders within the United States.

Available shipping options and rates will be displayed at checkout based on your shipping address, order size, and available carrier services.

Standard Shipping: Estimated delivery of approximately 3–7 business days after your order has been processed and shipped.

Please note that shipping estimates are not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, Britt Collective may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly communicated at the time of the offer.

4. Tracking Information

Once your order has shipped, you will receive an email with your tracking information.

Please allow up to 24–48 hours for tracking information to update after your shipping confirmation has been sent.

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery location, mailbox, porch, garage, or with household members and neighbors.

If you still cannot locate your package, please contact the shipping carrier directly and contact us at brittcollectiveboutique@gmail.com so we can assist you as much as possible.

5. Incorrect or Incomplete Shipping Addresses

Please carefully review your shipping address before completing your order.

Britt Collective is not responsible for packages that are delayed, returned, or delivered to the wrong location because an incorrect or incomplete shipping address was provided at checkout.

If you realize that you entered the wrong address, please contact us as soon as possible at brittcollectiveboutique@gmail.com

We will do our best to make changes before your order ships, but we cannot guarantee that an address can be changed after an order has been placed.

Once an order has shipped, we are unable to change the shipping address.

6. Returned or Undeliverable Packages

If a package is returned to Britt Collective because of an incorrect address, incomplete address, refusal of delivery, or failure to claim the package, we will contact you regarding the next steps.

Additional shipping charges may apply if the package needs to be reshipped.

If you choose not to have the package reshipped, any refund will be handled in accordance with our Return Policy and may exclude the original shipping costs.

7. Lost, Stolen, or Missing Packages

Once a package has been delivered to the shipping address provided at checkout, Britt Collective is not responsible for packages that are lost or stolen after delivery.

If your tracking information indicates that your package was delivered but you cannot find it, we recommend:

1. Checking your mailbox, porch, garage, and other delivery areas.
2. Asking household members or neighbors if they received the package.
3. Checking whether the carrier left the package in a nearby or secure location.
4. Contacting the shipping carrier using the tracking information provided.

If you believe your package was lost in transit, please contact us at brittcollectiveboutique@gmail.com so we can help you determine the appropriate next steps.

8. Shipping Delays

Britt Collective is not responsible for shipping delays caused by circumstances outside of our control, including but not limited to:

- Severe weather
- Natural disasters
- Holidays
- Carrier delays
- Transportation disruptions
- Incorrect or incomplete shipping information
- Unexpected carrier volume
- Other circumstances beyond our reasonable control

Although we cannot guarantee delivery dates, we will do our best to assist you if an issue occurs with your shipment.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents before discarding any packaging materials.

Contact us at brittcollectiveboutique@gmail.com as soon as possible and include:

- Your order number
- Photos of the damaged package
- Photos of the damaged item
- A brief description of the damage

We will review the situation and work with you to determine the appropriate resolution.

10. International Shipping

At this time, Britt Collective ships within the United States only.

If international shipping becomes available in the future, this policy will be updated accordingly.

11. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Britt Collective LLC
Minnesota, United States
Email: brittcollectiveboutique@gmail.com